Joyosity™ in Action: Using Joy to Shape Leaders, Teams, and Culture
In this dynamic three-part series, Jenn Whitmer, keynote speaker, award-winning author, and joy-bringer, equips leaders with the self-leadership framework, conflict skills, and culture-sustaining tools to lead with clarity and courage.
Learn how internal stories shape your business outcomes, how curiosity transforms conflict into connection, and how joy becomes a measurable leadership advantage. This isn’t toxic positivity or surface-level motivation—it’s a practical framework for shaping leaders, strengthening teams, and building resilient cultures.
Joy makes work work.
Part Two: The $668 Billion Opportunity: Using Curiosity to Move through Conflict to Connection
Your success as a leader will rise and fall with your ability to navigate conflict. Yet most cultures avoid it, trading real resolution for “fake peace” that breeds resentment and disengagement. The cost? An estimated $668 billion in lost productivity every year.
Jenn (a card-carrying recovering conflict avoider) shows leaders how to replace avoidance with curiosity, using it as the strongest move in the middle of conflict. Through humor, stories, and a personality-informed framework, leaders gain practical skills in framing conflict and conflict listening.
The outcome? The ability to cultivate trust and work toward the common goal. And teams that talk to each other, trust each other, and work like it.
When work feels like a slog, communication breaks down, and culture starts to crack, Jenn Whitmer helps leaders restore what’s actually missing: joy.
Keynote and TEDx speaker, Enneagram specialist, podcast host, and author, Jenn equips leaders and teams through her signature approach, Joyosity™. You solve conflict, communicate effectively, and create people-first cultures that actually get results: higher engagement, increased efficiency, and a place people want to stay. (and yes, that usually means laughter).
Jenn holds a Master of Arts in communication and culture from Webster University, certifications in leadership and theology, and music education. She harbors a not-so-secret dream for her life just being a musical. Based in St. Louis with her husband, four kids, and one surly cat.
With years of experience working with thousands of leaders — from startups to Fortune 500s — Jenn brings both depth and delight to every stage and team she serves so the change she inspires sticks.
Wednesday Apr 15, 2026
12:00 PM - 1:00 PM CDT
Virtual via Zoom - access this program remotely from your computer, tablet, or smartphone + dial-in available. The zoom link will be provided in the registration confirmation email.
CX Members: FREE Interested in becoming a CX Member? Read more about membership here and be our guest for up to two CX Programs or Exchange Circles.
CX Partners: 1 Voucher
Non-Members: $25.00
No refunds.
Allison Baker
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